Shop Your Way


      Toll Free:  800-292-6699
                   Local: 425-882-0700

When placing an order over the phone, please have your AMEX/MasterCard/VISA/Discover information ready. Please provide product code number when calling.

Fax            Toll Free: 877-821-3179
                   Local: 425-882-0788


Mail   Send your order form to:
    Attn: Order Department
    Standard Process NW
    22908 NE Alder Crest Drive #900
    Redmond, WA 98053-5894

To ensure that your supplements are delivered promptly, your order is sent to the warehouse for packaging within moments of being received. Therefore, once an order is placed, it cannot be changed or canceled. Standard Process NW ships packages via the following carriers:


While we ship your order as soon as possible we cannot guarantee delivery times. Due to unforeseen circumstances such as insufficient delivery information, refusal of delivery, weather, strikes, etc., your shipment may be delayed. Orders placed by 2:00pm PST are shipped the same day provided normal operations.

In the event there is no one to receive/sign for the package on the first delivery, the carrier will make two additional attempts to deliver, after which the package will be returned to Standard Process NW, Inc. If returned, the package(s) will be subject to a 20% restocking fee plus any additional shipping fees.

For your added convenience, we have implemented a drop ship program. Please contact your sales representative or call our Customer Service Department for further details.

Customer Service

 our customer service  department is available

 monday & tuesday 7:30am to 4:30pm

wednesday  8:00AM TO 4:30PM

thursday & FRIDAY  7:30 am to 4:30pm.

FREE Shipping
First time orders receive FREE ground shipping on any quantity of initial order.
Combine your order!
Standard Process® and Standard Process Veterinary Formulas product orders may be combined with MediHerb product orders to reach $400 list.

Same Day Service
Orders placed by 2:00pm PST are shipped the same day provided normal operations. 

 Your Outside Sales Representatives  Our mission is to educate and support successful, holistic-minded health professionals who increase the quality of life. We have a team of trained professionals ready to support you in growing your nutritional practice. Don’t know where to start? Contact our sales force and they will gladly help you investigate which services match your practice needs.

Jerry Linnenkohl: Alaska & Hawaii, N. Idaho & E Washington, Veterinary -
Phone: 800-292-6699

Lauren Jones: North Central Washington - Phone: 866-492-8694 or email

Troy Crane: Southern Idaho & Eastern Oregon - Phone: 888-562-0287 or email

Julie Shivley:
  West & Central Oregon - Phone: 888-468-5997 or email

Bethany Linnenkohl:  West and Southwest Washington - Phone: 425-941-3904 or email