Contact Information
Phone
Toll Free: 800-292-6699
Local: 425-882-0700
When placing an order over the phone, please have your MasterCard/VISA/Discover information ready. Please provide product code number when calling.
Fax Toll Free: 877-821-3179
Local: 425-882-0788
Email orders@phytovita.com
Mail Send your order form to:
Attn: Order Department
Standard Process NW
P.O. Box 2735
Redmond, WA 98073-2735
To ensure that your supplements are delivered promptly, your order is sent to the warehouse for packaging within moments of being received. Therefore, once an order is placed, it cannot be changed or canceled. Standard Process NW ships packages via the following carriers:
In the event there is no one to receive/sign for the package on the first delivery, the carrier will make two additional attempts to deliver, after which the package will be returned to Standard Process NW, Inc. If returned, the package(s) will be subject to a 20% restocking fee plus any additional shipping fees.
For your added convenience, we have implemented a drop ship program. Please contact your sales representative or call our Customer Service Department for further details.
Local: 425-882-0700
When placing an order over the phone, please have your MasterCard/VISA/Discover information ready. Please provide product code number when calling.
Fax Toll Free: 877-821-3179
Local: 425-882-0788
Email orders@phytovita.com
Mail Send your order form to:
Attn: Order Department
Standard Process NW
P.O. Box 2735
Redmond, WA 98073-2735
To ensure that your supplements are delivered promptly, your order is sent to the warehouse for packaging within moments of being received. Therefore, once an order is placed, it cannot be changed or canceled. Standard Process NW ships packages via the following carriers:
While we ship your order as soon as possible we cannot guarantee delivery times. Due to unforeseen circumstances such as insufficient delivery information, refusal of delivery, weather, strikes, etc., your shipment may be delayed. Orders placed by 2:00pm PST are shipped the same day provided normal operations.
In the event there is no one to receive/sign for the package on the first delivery, the carrier will make two additional attempts to deliver, after which the package will be returned to Standard Process NW, Inc. If returned, the package(s) will be subject to a 20% restocking fee plus any additional shipping fees.
For your added convenience, we have implemented a drop ship program. Please contact your sales representative or call our Customer Service Department for further details.
Customer Service
our customer service department is available
monday & tuesday 7:30am to 4:30pm
wednesday 8:00AM TO 4:30PM
thursday & FRIDAY 7:30 am to 4:30pm.
FREE ShippingFirst time orders receive FREE ground shipping on any quantity of initial order. U.S. orders over $400 list, other than C.O.D. and drop shipments, receive FREE shipping via noted delivery services. (US orders under $400.00 list are charged a $7 minimum order fee).
Combine your
order!Standard Process® and Standard Process Veterinary Formulas product orders may be combined with MediHerb product orders to reach $400 list.
Same Day ServiceOrders placed by 2:00pm PST are shipped the same day provided normal operations.
Outside Sales Representatives
- Troy Crane: Southern Idaho & Eastern Oregon Phone: 888-562-0287 or email drcrane@pmt.org
- Julie Shivley: West & Central Oregon Phone: 888-468-5997 or email vitalhealth@canby.com
- Llolyn Pobran: N. Idaho & E. WA Phone: 877-668-73036 or email llolyn100@yahoo.com
- Lauren Karnofski: King County to Blaine, N. Central WA Phone: 866-492-8694 lauren@wawholehealth.com
- Krissy Jutte: Western WA Phone: 888-596-1033 or email krissy@soundnutrients.com